So you have the latest viewer (Phoenix 1600 or later, Firestorm 3.2.2 or 3.2.1, or later) and still can’t see mesh – what’s the deal?
Well, it isn’t necessarily automatic. Depending on your specific hardware, certain settings that need to be enabled for mesh, may be set off by default.
Firestorm
Go to Preferences → Graphics -> General; if you cannot see that tab full of options, click the Advanced button. Then enable, in order:
-
Basic Shaders
-
Hardware Skinning
If either of those remain greyed out, then increase the level of Render Quality until they become enabled and can be checked.
In some cases, worn mesh attachments will not render properly still. Go to Preferences → Graphics -> Rendering and disable both of the Alpha Mask Rendering options.
If none of the above work – and make sure you try all of them first! – then in the top menu bar, open Advanced → Debug Settings, find MeshMaxConcurrentRequests and gradually increase the value. It is recommended that you not go over 64; try to keep it less.
Known Issues
-
Worn, rigged mesh containing any alpha in the texture will not render when
Preferences →
Graphics -> General → Lighting and Shadows are enabled. Our JIRA ref:
FIRE-4018 – inherited from LL code:
SH-2831. No workaround yet, apart from disable shadows or use 3.2.1 (this is only a bug in the OGL builds).
-
Mac users: The issue may be related to
DNS, especially if it is combined with crashes or disconnections on all or most teleports and/or an empty friend list. See the “Mac-specific” section of
this page for instructions and further explanation.
Phoenix
Go to Preferences → Graphics; if you cannot see that tab full of options, press the Custom button. Then enable, in order:
-
Basic Shaders
-
Hardware Skinning
If either of those remain greyed out, then increase the level of Quality and Performance until they become enabled and can be checked.
In some cases, worn mesh attachments will not render properly still. Go to Advanced → Rendering and disable both of the Automatic Alpha Mask options (Press Ctrl-Alt-D if you cannot see the Advanced menu).
If none of the above work – and make sure you try all of them first! – then in the top menu bar, open Advanced → Debug Settings, find MeshMaxConcurrentRequests and gradually increase the value. It is recommended that you not go over 64; try to keep it less.
Source: http://wiki.phoenixviewer.com
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